Photo: Mecklenburg EMS Facebook

Feb. 23. [Updated] Medic will be hosting one of six community meetings at the Northern Regional Recreation Center on Wednesday, April 5.

Medic encourages residents to attend and learn more about upcoming changes to 911 responses, how the 911 system work, and more.

As Mecklenburg County grows, and the rate of non-emergency 911 calls grows with it, Medic is undergoing an industry-leading approach to prioritize patients with life-threatening emergencies.

The agency’s response configuration will be updated, tentatively set for March, including changes to what type of resources go to calls, how they are dispatched (lights and sirens) and different response time targets for non-emergency calls.

The meeting will be 6:30 – 7:30 pm April 5 at the Northern Regional Recreation Center, Community Room B, 18121 Old Statesville Road, Cornelius. RSVP.

At the meeting

—Find out about upcoming changes to 911 responses in Mecklenburg County.

—Opportunity to understand better how the 911 system works in our community.

—Learn tips on determining life-threatening symptoms.

For the community

—Rapid response to high-priority emergencies will not change.

—The use of lights and sirens have dropped from 76% to 19% for Medic.

—The use of lights and sirens have dropped from 99% to 49% for fire departments.

—Response will better align to the severity of a patient’s condition (similar to emergency department triage).

About Medic

Mecklenburg EMS Agency, also known as Medic, operates the busiest EMS agency in North Carolina,  serving Mecklenburg County. Medic provides emergency response, non-emergency transports, special event coverage, tactical paramedic SWAT support and houses its own Central Medical Emergency Dispatch center.

Medic is known as one of the top EMS agencies in the nation for patient outcomes and industry-leading research.